Frequently Asked Questions

Please read our FAQ before sending us a message.

What are my shipping/delivery options? offers Free , Worldwide, door-step, delivery. This is done via our our DHL/FEDEX delivery partners. Our couriers ensure that your delivery will be received within 5 – 9 working days.

A tracking number will be provided and you will be sent the tracking link 2 – 3 days after your purchase. 

How discreet is your packaging?

Our packages are sent out in plain cartons. We ship our items declared as batteries, with a declared value that will not cause tax issues in your respective countries.



Which payment methods are accepted at

All major Credit Card/Debit Cards/Western Union/TT. Place an order with us and an email invoice will be sent to your email shortly. The order is confirmed only upon receiving your payment.

How secure is shopping in the Online Shop? Is my data protected? is on a high security HTTPS protocol. The online invoice that will be sent to your email is on an even more secure payment network. This is not only convenient, but is an extremely secure way to make payment.

What exactly happens after ordering?

An invoice will be sent to you via your provided email address. The invoice will lead to a secure payment gateway. Your order will be sent out/processed the moment payment has been made

Refund Policy?

Due to the nature of the products, we do not do refunds. We do however do replacements should there be any damage that occurs during the shipping . Contact us at and we will arrange for it.